Privacy Policy

To better provide you with the products and services we offer, the Company may collect personally identifiable information, such as your:

• First and last name
• Mailing address
• Email address
• Phone number

If you purchase the Company's products and services, we collect billing and payment information. This information is used to complete the purchase transaction. Paid subscriptions are billed through Stripe.

If you post a comment on our blog or use any other public message board or communication feature, the content of your comment, your display name or username, your profile image, and the time you posted are publicly visible. Depending on the sign-in method you choose, the commenting system may also collect your email address, which is used for account verification and notifications and is not displayed publicly. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through a comment or any other public feature, this information may be collected, copied and used by others, and may remain visible after you leave the site.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; and (e) submitting your payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and products you have requested from us. We may also gather additional personal or non-personal information in the future.

The Company collects and uses your personal information in the following ways:

• To operate and deliver the services you have requested.
• To provide you with information, products, or services that you request from us.
• To provide you with notices about your account.
• To carry out the Company's obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our website or any products or services we offer or provide through it.
• To provide, operate and maintain the service: creating and managing user accounts and organizations; connecting the messaging, email and database accounts a user chooses to link; syncing and storing message history and email headers so that the user's authorized AI assistant can read, search and (where the user permits) send on their behalf; and delivering that information only through access tokens the user creates and controls.
• To secure the service: authenticating users, including two-factor sign-in; preventing abuse, fraud and unauthorized access; and keeping security logs.
• To communicate with users: sending account verification and invitation emails, connection outage alerts, service notices and, where permitted, product updates.
• To process payments and manage subscriptions.
• To display, deliver and measure advertising on the website, and to understand the effectiveness of our advertising.
• To host, display and moderate comments you post on our blog and other content pages.
• To understand aggregate usage and improve the service, using counts of feature and tool use rather than message content.
• To comply with legal obligations, applicable laws, regulations, legal processes or governmental requests; to enforce our terms; and to maintain internal records and administrative functions.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

The Company does not sell, rent, or lease its customer lists to third parties.

The Company does not sell biometric data to third parties.

The Company may display advertising on its website and may work with third-party advertising networks and partners to do so. These partners may collect or receive information such as your IP address, device and browser identifiers, and the pages you view, using cookies and similar technologies, in order to serve, personalize and measure ads. Their use of this information is governed by their own privacy policies. We do not provide advertising partners with the content of your connected messages, email or databases.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information. The Company may disclose your personal information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the requirements of the law or comply with legal process served on the Company or the website; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company or the public.

Under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, you may have the right to know what personal information we collect, use, and disclose; to request access to or deletion of your personal information; and to opt out of the sale or sharing of your personal information.

The Company does not sell your personal information in exchange for money. However, because advertising partners may collect identifiers and browsing activity through cookies and similar technologies on our website, some laws may treat this as a "sale" or "sharing" of personal information for cross-context behavioral advertising. Where applicable, you may opt out by using the cookie or privacy controls we make available on the website, by honoring a browser-based opt-out preference signal such as Global Privacy Control, or by contacting us using the details at the end of this Policy. We do not use or disclose the content of your connected messages, email or databases for advertising.

To exercise any applicable right, contact us using the details at the end of this Policy.

The Company may keep track of the websites and pages our users visit within the Company's website in order to determine which of the Company's services are the most popular. This data is used to improve the service and to deliver customized content to customers whose behavior indicates that they are interested in a particular subject area.

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality and security of the service, and to provide general statistics regarding the use of the Company website.

The Company website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your device by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. A cookie tells the web server that you have returned to a specific page. For example, if you personalize the Company pages or register with the Company site or services, a cookie helps the Company recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses. When you return to the same Company website, the information you previously provided can be retrieved, so you can easily use the Company features that you customized.

We and our advertising partners may also use cookies, pixels, and similar technologies to deliver and measure advertising, limit how often you see an ad, and show ads that may be relevant to your interests based on your activity across websites over time.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company services or websites you visit.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following method for this purpose:

• SSL protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.

The Company maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, disclosure, or use. In the event of a security incident involving personal information, the Company will promptly investigate the incident and provide notice to affected individuals and, where required, to applicable regulatory authorities in accordance with applicable law.

The Company will provide any required notice in the manner and within the timeframes prescribed by applicable law.

The Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of 13, you must ask your parent or guardian for permission to use this platform.

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.

The Company uses Brevo (Sendinblue SAS) as a sub-processor to send and deliver email on its behalf, including account verification and invitation emails, service notices and, where permitted, product updates. To do so, Brevo processes your email address, name and the content of the messages we send you, along with delivery and engagement data such as whether an email was delivered, opened or clicked. Brevo processes this information only on the Company's instructions and is prohibited from using it for its own purposes. Brevo's handling of personal data is described in its own privacy policy at https://www.brevo.com/legal/privacypolicy/.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out by clicking the unsubscribe link in any such email.

We may store your data on servers provided by third-party hosting vendors with whom we have contracted, including the hosting provider for our blog comment system.

The Company reserves the right to change this Policy from time to time, for example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by email to the primary email address specified in your account, by a prominent notice on our website, and/or by an update to our privacy information. Your continued use of the website and/or services after such modifications will constitute your: (a) acknowledgment of the modification of this Policy; and (b) agreement to abide and be bound by the modified Policy.